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Privacy Agreement 

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Candidate Privacy Notice 

Please note, local law (and in certain circumstances, local language) versions of this notice are in the process of being finalised and will be available shortly. Local language versions will be available if you are based in Czech Republic, France, Germany, Italy, Lithuania, Portugal or Spain.  If you have any queries in relation to local versions of this notice in the meantime, please contact your recruiter.

Barclays Bank (referred to in this notice as “we”) is committed to protecting the personal data we hold about you. For the purposes of this notice, you are a “candidate”. 

This notice explains what personal data we collect about you, why we need it, what we do with it and how long we keep it.  We will only collect personal data about you which is required for specific purposes and where there is a legal basis for processing it. 

“Personal data” is information, or a combination of pieces of information that could reasonably allow an individual to be identified. Certain types of personal data are known as “special categories of data”. These are types of personal data which are considered particularly sensitive (including personal data relating to race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, genetic, biometric or health data). We do not collect special categories of personal data in countries where the collection is prohibited. 

“Data controller” is the Barclays entity that decides how and why your personal data is used. The data controller in relation to your personal data is likely to be Barclays Services Limited (“Barclays”), 1 Churchill Place, Canary Wharf, London, E14 5HP. There may be some local variations to this in certain jurisdictions. If your application is successful, your recruiter will provide details of the Barclays entity with which you will have a work relationship (the Barclays entity with which you have a work relationship will be the data controller in relation to your personal data once you have commenced your role at Barclays). 

1. What information do we collect about you?

Barclays collects personal data from you during the recruitment process. We also collect personal data about you from our service providers and agents such as third party recruitment agencies (this may include details of your qualifications and experience) and providers who assist us with candidate screening (this may include details of special categories of personal data). 

Examples of personal data we may collect are:
  • identity and contact details (including basic personal details, identification data, and to the extent permitted by applicable law, diversity monitoring data);
  • details of your previous experience (including information relating to your previous roles and experience);
  • special categories of personal data (to the extent permitted by applicable law, in the context of diversity monitoring and candidate screening). 
A full list of personal data we collect can be found HERE.

We may also check publicly available sources such as LinkedIn or similar sites for information regarding your skills, experience or qualifications. 

2. How do we use your personal data?
To the extent necessary and as permitted by applicable law, we may use your personal data for the purposes of recruitment administration (including profiling) and compliance with our legal/regulatory obligations. 

A full list of our processing activities and the legal grounds we have for our processing activities can be found HERE. 

3. What are our legal grounds for processing your personal data?
We will only collect and process your data where there is a legal basis for doing so. The most common bases for processing personal data are:
  • to comply with legal / regulatory requirements;
  • where we have a legitimate interest in processing your personal data. 
  • for employment-related purposes where necessary for hiring decisions or, after hiring, for carrying out or terminating the employment contract or to exercise or satisfy rights and obligations of employees’ representation laid down by law or by collective agreements or other agreements between the employer and staff council.
A legitimate interest is when we have a business or commercial reason to use your information. Even then, it must not unfairly go against what is right and best for you. To achieve this, we will ensure that the collection and processing of your personal data:
  • is kept to a minimum with regards to the amount of data collected and the extent of any processing;
  • will not be overly intrusive to you; and
  • will be proportionate in order to meet our legitimate interests.
 
A full list of our processing activities and the legal grounds we have for our processing activities can be found HERE. 

4. With whom might we share your personal data? 
All the personal data we hold about you will be processed by our staff and where required, we share your personal data with other Barclays companies, regulators, public authorities, vendors and service providers, for the purposes mentioned. For more details on the different categories of recipients with whom we might share your personal data please click HERE.

Barclays shares personal data with recipients in countries with different data protection laws where required by law or where we put in place contracts or other arrangements to ensure adequate protection of your personal data. For more information on our data transfer arrangements please click HERE.   

5. How long do we keep hold of your personal data?
Barclays will only retain your personal data following your application for a period of time, depending on the type of personal data, and the purposes for which we hold it. Barclays will only retain your personal data to enable us to:

  • maintain business records for analysis and/or audit purposes;
  • comply with legal record retention requirements;
  • comply with requests of regulators and authorities in connection with their duties;
  • defend or bring any existing or potential legal claims; or 
  • deal with any complaints regarding your application.
 
The retention period is often linked to the amount of time available to bring a legal claim. We will retain your personal data after this time if we are required to do so to comply with the law, if there are outstanding claims or complaints that will reasonably require your personal data to be retained, or for regulatory or technical reasons. Information relating to specific retention periods is available on request. If we retain your personal data, we will continue to make sure your privacy is protected. 
 
If you are unsuccessful in your application, we may retain your personal data in our talent pool in order to contact you in the future in relation to other roles at Barclays which we think may be of interest.  Please let your recruiter know if you do not wish to be contacted in relation to other roles at Barclays.

6. What rights do you have in relation to the personal data we hold?
Barclays use of your personal data is subject to an extensive framework of safeguards that help make sure that your rights in relation to your personal data are protected.  These include the information given to you about how your personal data will be used and how you can exercise your rights to obtain your personal data, have it corrected, restricted or deleted, object to it being processed, to obtain and reuse your personal data and complain.  

You have the right not to be subject to a decision made by automated processing without human intervention, including profiling, which significantly affects you.  

As part of the application process, we will ask you certain qualifying questions (such as whether you have the right to work in the UK). If your response to our questions means that you do not meet certain qualifying criteria (such as if you do not have the right to work in the UK), we will not be able to proceed with your application. As set out above, you have the right not to be subject to this automated processing without human intervention.

At Barclays, when we recruit for certain roles, our candidates undertake online tests, including situational judgement tests, psychometric and competency-based tests during the assessment stage.  You will be informed if you are required to complete an online test as part of the application process. Online testing scores are used to determine whether candidates are automatically shortlisted through to interview stage. If you wish to have your test marked manually by an assessor, we can put such arrangements in place. A manual assessment will extend the duration of the recruitment process but will not have a bearing on whether or not your application is successful. 

We may also carry out an initial assessment of your application on an automated basis and may make decisions about whether or not to take your application forward without human intervention. This assessment will include an analysis (based on the qualifications, experience and competencies set out in your application) of whether you are suitable for the role in relation to which you have applied. As set out above, you have the right not to be subject to this automated processing without human intervention. 

Your rights in relation to your personal data (as well as details of who to contact in relation to those rights) are further explained HERE. 
 
Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege). In addition, these rights will vary slightly between the UK and other EEA states. For example, in France you also have the right to define directives as to how your Personal Data is to be used after your death.
 
If you exercise any of these rights, we will check your entitlement and respond within a month. Occasionally, it may take longer than a month if your request is particularly complex or you have made a number of requests.
 
In this case, we will notify you within a month and keep you updated.
You also have the right to make a complaint to the local data protection regulator in the jurisdiction in which you are based.
 
7. Acknowledgement 
By clicking accept, you acknowledge your personal data will be held and used as described above.  

8. Chinese nationals 
If you are a Chinese national, the information we are required to provide under the Personal Data Protection Act can be found HERE.

Sensitive personal information 

We may collect sensitive personal information from you and this may include (but not limited to) information relating to religious beliefs, specific identities, healthcare, and financial account.
 
References to "Special Categories of Data" in the Candidate Privacy Notice shall be deemed to encompass Sensitive Personal Information as defined in the Personal Information Protection Law (and any related legislation).
 
Unless otherwise permitted, we will only collect and use such personal information from you if you agree to provide it to us and/or you authorise us to obtain it from a third party. We will use and disclose any such personal information in accordance with the Candidate Privacy Notice.
 
Transfer of personal information outside of mainland China  

We may transfer or disclose your personal information and sensitive personal information to a third-party service provider and related body corporates located within or outside Mainland China for the purposes indicated in the Candidate Privacy Notice. Please note that some of our third-party service providers may include cloud-based service provider who may store and process personal information in the cloud within or outside Mainland China.
 
We may from time to time give you further necessary notices before transmitting your personal information outside of Mainland China.  
 
We take reasonable steps to ensure that the overseas recipients of your personal information are bound by substantially similar or comparable privacy standards.
 
9. For California residents, please also review the California Residency Privacy Notice, in addition to the Candidate Privacy Notice
The Privacy Notice can be found HERE.
 
10. Applicants to roles in Frankfurt
Local addendum to candidate notice -Frankfurt
 
The local variations for Barclays in Frankfurt are as follows:
 
In respect of Section 1 (What personal data do we collect about you?):
 
The following applies in Frankfurt:

  • Only limited diversity monitoring is conducted, for example to assess numbers of male and female candidates, but not to monitor race/ethnicity. 
  • We do not ask contextual questions about your background for sharing with Rare Recruitment
 
In respect of Section 2 (How do we use your personal data?),
 
  • The Workers Council will be informed about candidates and their potential jobs.
In respect of Section 3 (With whom might we share your personal data?):
  • The suppliers and agents engaged by Barclays currently include the following:
Alexander Mann Outsourcing Solutions Limited (for the organisation of recruitment administration)
  • Where necessary, Barclays may provide your personal data to the Workers Council as well, if required by law
 
11. Applicants to roles in Hamburg
 
Local addendum to candidate notice –Hamburg
 
The local variations for Barclays in Hamburg are as follows: 
In respect of Section 1 (What personal data do we collect about you?):
The following applies in Hamburg:
  • Only limited diversity monitoring is conducted, for example to assess numbers of male and female candidates, but not to monitor race/ethnicity.
  • We do not ask contextual questions about your background for sharing with Rare Recruitment
In respect of Section 2 (How do we use your personal data?),
  • The Workers Council will be informed about candidates and their potential jobs.
In respect of Section 3 (With whom might we share your personal data?):
  • The suppliers and agents engaged by Barclays currently include the following:
Randstad Sourceright GmbH (for the organisation of recruitment administration)
  • Where necessary, Barclays may provide your personal data to the Workers Council as well, if required by law

The table below provides a list of personal data that we may collect about you, to the extent this is permitted by applicable law. Please contact the corresponding email address set out in the table below if you have any queries in relation to any of the below (including whether a particular purpose is relevant in your country). 


Personal data processed
We will process the following categories of personal data about you:
- basic personal details including name, gender, title, marital status, address, country of residence, telephone/fax number, email address, date and place of birth, emergency contacts, country of birth; IP address
- Correspondence with HR including in relation to HR queries you may have;
- identification information including passport and national insurance/identification number);
- information contained in recruitment application and assessment forms (e.g. CV information (including previous roles, education details, qualifications, hobbies/interests, references), interview feedback, academic/professional qualifications, results of psychometric tests, military/veteran status you may hold etc.);
- credit reference information (where permitted by applicable law and where strictly relevant to the role);
- screening information (including in relation to sanction screening, politically exposed persons and specially designated nationals screening, references, work visas etc. (to the extent permitted by applicable law)).

We will process the following special categories of personal data about you (to the extent permitted by applicable law):
- special categories of personal data related to diversity monitoring (including nationality, race/ethnicity, religion/beliefs and sexual orientation, immigration status (including status as a refugee/asylum seeker), only to the extent permitted by applicable law and only to the extent you are happy to provide us with this data;
- special categories of personal data related to screening (including criminal convictions, nationality and ethnicity and race);
- details of any disability, in order to assess whether reasonable adjustments are required.

If you are successful in your application, we may also request additional personal data from you in order to set up your payroll record (such as details of your next of kin, tax information, student loans, visa details, bank account and pension funds). 

To the extent permitted by applicable law, during the application process we may ask some contextual questions about your background which we share with Rare Recruitment (a third party). Using this system helps us to ensure our assessments are fair to everyone by comparing the economic and social circumstances of candidates. Please note the questions are optional and you do not have to disclose this information if you do not wish to. The information you provide will be used for monitoring purposes only and it will not impact your progression in the process. 

If you are based in the UK, the personal data we have collected from you will be shared with Cifas (a not-for-profit fraud prevention membership organisation) who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you may not be offered a position at Barclays and you may also be refused certain services. Your personal data will also be used to verify your identity. Further details of how your personal data will be used by us and Cifas, and your data protection rights, can be found by contacting yourresourcingsupport@barclayscorp.com.

The table below provides a detailed list of the purposes for which we will process your personal data, as well as our legal bases for doing so. 

How we use your personal data Legal Bases
We will use your personal data for the following purposes:
  • recruitment and job applications (including both internal and external recruitment); 
  • candidate screening (including in relation to sanction screening, politically exposed persons and specially designated nationals screening, references, work visas etc. (to the extent permitted by applicable law)); 
  • equality and diversity monitoring (to the extent permitted by applicable law).
  • It is in our legitimate interests (for example, in order to ensure the effective functioning of our business, to carry out HR administrative functions or to protect our business 
  • We are required to do this by law or regulation. 
  • It is necessary in order to enter into your staff contract.
  • There is a Substantial Public Interest to conduct the processing (to the extent permitted by applicable local law)
  • You have provided your explicit consent for your data to be processed

Data protection law allows us to use personal data for our genuine and legitimate reasons, provided we do not unfairly infringe your rights and freedoms. This lawful basis for using your personal data is called “legitimate interests.” When we rely on our legitimate interests as the legal basis for processing your personal data for the purposes set out above, we will carefully consider and balance any potential impact on your rights in relation to your personal data. 


Categories of Recipients
 
Where necessary Barclays may provide personal data about you: 
  • to other Barclays Group companies, including internal service companies; 
  • to its suppliers and agents (for example, third parties who assist with candidate screening, diversity monitoring and contextualised recruitment and cloud and technical support service providers). Where Barclays engages with a supplier or agent to process your personal data on its behalf, it will undertake due diligence, monitoring and assurance activities to ensure that your personal data is appropriately protected, and contractual clauses will be agreed between the parties to ensure that data protection and confidentiality is maintained; 
  • if Barclays is required, requested or permitted to do so by law, regulation, court order, or supervisory, regulatory or similar authority;
  • for international payments where Barclays is required to send details of the payee and the beneficiary with the payment, and to overseas regulators and authorities in connection with their legitimate duties.

Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services). See the section on “Transfers outside the EEA and/or the jurisdiction in which you are based including safeguards” below for more information.
 
  
Barclays has staff within the following locations outside the UK, EEA and/or the jurisdiction in which you are based: Australia, Brazil, Canada, China, Costa Rica, Guatemala, Guernsey, Hong Kong, India, the Isle of Man, Japan, Jersey, Mexico, Monaco, Philippines, Singapore, South Africa, Switzerland, Taiwan, UAE and the USA. Therefore, Barclays may transmit personal data through, and store personal data within, systems operated or controlled by Barclays or third parties in, and outside of the UK, EEA and/or the jurisdiction in which you are based. Further, many of the third parties referred to in the “Categories of recipients” section above are located (or have systems which are located) outside of the UK, EEA and/or the jurisdiction in which you are based. It is therefore likely that your personal data may be transferred outside of the UK, EEA and/or the jurisdiction in which you are based (for example, where there is a business requirement to do so, where globally accessible systems are used, and/or where internal data processors are used). The key locations outside of the UK, EEA and/or the jurisdiction in which you are based for centralised services and internal data processors are India, Singapore and the USA.

Where Barclays transfers personal data to locations outside of the UK, EEA and/or the jurisdiction in which you are based (in the operation of its business or for example to its suppliers, agents or affiliates) it will ensure that appropriate safeguards are provided in order to ensure that the data transfers are subject to an adequate level of protection. These safeguards may include the use of contractual terms approved by the European data protection authorities. Further information about the safeguards used by Barclays can be obtained from the Barclays Data Protection Officer.


You have the "right to access to your personal data, which means that you can ask us whether we are processing your personal data, what personal data we are processing, where we are processing it (including what safeguards are in place to the extent we are transferring your personal data outside of the UK, EEA and/or the jurisdiction in which you are based), who has received it, the purpose of us processing it and for how long your personal data will be retained. You can also request an electronic copy of your personal data free of charge. 
 
If any information about you is incomplete or inaccurate, you may also request the rectification of your personal data. 

You also have the right to have your personal data erased where there is no longer a compelling reason for Barclays to continue processing your data in certain circumstances. For example:
  • where your personal data is no longer necessary in relation to the purpose for which it was originally collected/processed;
  • where you withdraw consent for Barclays to continue processing your personal data;
  • if you object to the processing and there is no overriding legitimate interest for Barclays to continue the processing;
  • where the personal data has been unlawfully processed; 
  • where your personal data has to be erased in order to comply with a legal obligation.

To the extent we have a compelling reason to continue processing your personal data, we may not be able to delete it. 

You have the right to ask Barclays to restrict the processing of your personal data in certain circumstances. For example:
  • where you contest the accuracy of your personal data;
  • where you object to the processing because it is unlawful and you prefer restriction instead of erasure of your personal data; 
  • where you have objected to our processing of your personal data. 

Barclays will confirm the outcome of your request or actions that have been taken in relation to your request. 

We will inform recipients of your personal data of the requirement to erase, restrict or rectify your personal data.  

You have the right to obtain and reuse your personal data for your own purposes across different services.  Your right to data portability only applies to personal data that you have supplied to Barclays, where the processing is based on your consent or for the performance of a contract with you and where we are processing the personal data by automated means.  We will provide your data in a commonly used electronic format. 

You have the right to object to us processing your personal data (including profiling) where our processing is necessary for the performance of a task carried out in the public interest or carried out for our legitimate business interests. Upon receiving your request, we will cease processing your personal data (unless we have compelling legitimate grounds for such processing). 

You also have the right to object to processing which results in a decision based solely on automated decision-making (including profiling), which significantly affects you. 

If you wish to exercise any of the rights outlined above, please send your request to the SAR team at mailto:subjectaccessrequestshroperations@barclays.comor write to the team at the following address:

Subject Access Request Team, HR Operations, C/O Williams Lea Print Room, 1 Churchill Place , London, E14 5HP

If you wish to exercise any of the rights outlined above and are not based in the UK, please email your request to the appropriate EU country HR mailbox, as follows:


Country
Mailbox for request
Lithuania
HRServicesLithuania@barclayscorp.com
Spain
HRServicesIberiaRBBPortugal@barclayscorp.com
Portugal
HRServicesIberiaRBBPortugal@barclayscorp.com
Sweden
HRServicesSweden@barclayscorp.com
Netherlands
HRServicesNetherlands@barclayscorp.com
France
HRparis@barclayscapital.com
Germany Frankfurt
HROperationsGermany@barclays.com
Germany Hamburg
HROperationsGermany@barclays.com
Luxembourg
CH-LUX-.HumanResources@barclayswealth.com
Italy
HRTeam-ITA-DL@barclayscorp.com
Ireland
subjectaccessrequestshroperations@barclayscorp.com
Czech Republic
praguehr@barclayscapital.com
         China
DataPrivacyAPAC@barclayscapital.com

Complaint process

At Barclays we take data privacy and protection seriously but if you are not happy with anything relating to this, our Data Protection Officer can be contacted at: The Data Protection Officer, Leicester, LE87 2BB or DPO@barclays.com or if you are based in APAC at: DataPrivacyAPAC@barclayscapital.com. You also have the right to make a complaint to the local data protection regulator.
 

This section only applies to you to the extent you are a Chinese national. 
In compliance with the Personal Information Protection Act of the Republic of China (the "PIPA"), we would like to notify you, as a data subject, of the following: 

  Items Notification
1 Purposes of Collection Your personal information may be collected, processed, used and transmitted internationally by us for the following purposes:
1. processing your application for employment; and
2. purposes as defined by the Ministry of Justice of the Republic of China ("MOJ") in Schedule 1 of this letter.
2 Categories of Personal Information The categories of your personal information which may be collected, processed, used and transmitted internationally, as defined by the MOJ, are specified in Schedule 2 of this letter.
3 Location Your personal information may be collected, processed, used and transmitted internationally within or outside the Republic of China in the jurisdictions where the relevant Barclays affiliate is located, or to such other locations as may in the future be notified to you.
4 Relevant Entities Your personal information may be collected, processed, used and transmitted nationally or internationally by the relevant Barclays affiliate, its employees, agents, professional advisors, third party service provider who provides administrative, management, human resources support and management services, or other services to the relevant Barclays affiliate, and any other party which is not restricted by the competent authority for international transmission of the personal information. Some of the recipients of your personal information listed above may be located in countries with legislation containing a different level of protection of personal information as your country of residence.
5 Method Your personal information may be collected, processed, used and transmitted internationally by automatic machines or other non-automatic means in compliance with the applicable laws and regulations on personal information protection (including but not limited to electronic documents, physical documents or any other appropriate means under the then existing scientific techniques).
6 Your Rights Under and in accordance with the PIPA, any data subject has the rights:
1. to access or to request for review or copy of his personal information, in which case we have the right to charge a reasonable fee in accordance with the laws;
2. to request for supplement or correction of his personal information upon appropriate justification by the data subject; and
3. to request for discontinuance of collection, processing, use or international transmission, and deletion, of his personal information; provided that we may refuse such request to the extent such collection, processing, use or international transmission of personal information is necessary for our business operation.
If you wish to exercise any of the above rights, you may submit a written request together with the supporting documents to us. We will notify you of our decision on your request within fifteen (15) days after the next day following receipt of your written request. If necessary, such fifteen (15) days period may be extended for another fifteen (15) days in which case we will notify you in writing. In connection with a request to access or review the personal information, you shall, upon receiving our response, arrive at the location specified by us within the specified period to access or review the documents. Failing which you will need to submit a new written request to us.
7 Consequences of Not Providing Your Personal Information You have the sole discretion to decide whether you wish to provide your personal information to us, unless required by law. If you refuse to provide your personal information, we may in our sole discretion decide whether we will proceed with your application for employment.
8 Other Matters You agree that we have the right to revise this letter from time to time. In the event this letter is revised, we will provide you with the hyperlink to the website containing the revised notification letter. If applicable, please review the contents of the designated website carefully and follow the instructions thereon to indicate your acceptance if necessary.

Schedule 1: The Specific Purposes as Defined by the MOJ
(002) human resources management; (003) arrival, departure and immigration; (059) the collection, process and use by financial service enterprises according laws and regulations and for the need of financial supervision; (060) financial dispute resolution; (061) financial supervision, management and examination; (063) the collection, process and use of personal information by non-government agency for fulfillment of regulatory obligations; (064) health and medical services; (068) trust business; (069) contractual, quasi-contractual or other legal relationship affairs; (090) consumer and customer management and services; (104) billing management and credit transaction business; (114) labor administration; (120) tax administration; (129) accounting and relevant services; (136) information (tele-) communication and database management; (137) information (tele-) communication security and management; (150) auxiliary and back-office supporting management; (154) credit checks; (157) investigation, statistics and research analysis; (166) securities, futures, securities investment trust and consulting relevant business; (168) passport, visa, and verification documents processing; (177) other financial management business; (181) other business conducted under the business registration items or organizational articles of incorporation; (182) other advisory and consulting services.
 
Schedule 2: The Specific Categories of Personal Information as Defined by the MOJ
1.    Identification category
(C001) for identification of individual; (C002) for identification of finance; (C003) for identification in government documents;
2.    Characteristic category
(C011) individual description; (C012) description of bodies;
3.    Household status
(C021) household status; (C023) details of other members in the family;
4.    Social status
(C031) residence and facilities; (C032) properties; (C033) immigration status; (C034) travel and other transportation details; (C038) occupation;
5.    Education, examination and election, techniques or other professions
(C051) academic records; (C052) qualification or techniques; (C053) occupational group member qualification; (C054) occupational expertise; (C057) record of students (members) and examination takers;
6.    Employment status
(C061) current employment status; (C062) employment history; (C063) jobs leaving history; (C064) work experiences; (C065) work, travel and attendance records; (C066) health and security records, (C068) salaries and withholding amount; (C070) details of work management; (C071) evaluation details of work; (C072) training records; (C073) security details;
7.    Financial details
(C083) credit ratings; (C086) note credit; (C087) allowances, benefits, gifts;  (C088) insurance details; (C089) social security payment, home care payment and other retirement payment; (C091) properties or services provided by the subject of the personal information; (C093) financial transactions; (C094) indemnification;
8.    Business information
(C102) arrangement or agreement; (C103) licenses related to business; (C111) health records; (C116) criminal suspicion information;
9.    Other categories of information
(C131) search of written documents; (C132) non-categorized information.

Note:  Schedules 1 and 2 may be amended in accordance with the specific purposes and categories of personal information as promulgated by the MOJ from time to time. 

 
Last modified April 2024  

1. Purpose

Barclays Bank PLC (“Barclays” or “We”) provides this Privacy Notice for California Residents to explain our practices regarding the collection, use and other processing of certain individually identifiable information about members of the Barclays workforce in California (“Personal Information”), as required by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, as amended (“California Privacy Law”). This notice supplements our Global Personal Data Privacy Notice and Candidate Privacy Notice. Please note that your use of Barclays’ systems, including but not limited to any and all telephone conversations or transmissions, electronic mail or transmissions, or internet access or usage, may be monitored or intercepted by Barclays as permitted by law at any and all times and by any lawful means.

We do not sell your Personal Information or share it for cross‐context behavioral advertising. Barclays does not engage in providing financial incentives for the disclosure of California personal information. We do not engage in any use or disclosure of sensitive personal information except as necessary to provide benefit services or as otherwise permitted by California Privacy Law to comply with federal, state, or local laws.

To the extent you are not a current Barclays employee but are applying for a role within Barclays, please note that some of the Personal Information described below would not be collected from you unless you are employed by Barclays. To learn about the personal data that is collected from non-employees who are applying for roles within Barclays, please review the Candidate Privacy Notice.

2. Categories of Personal Information

Barclays may collect, use, or otherwise process the following categories of Personal Information (and any other categories of Personal Information reasonably necessary for us to carry out our legal or regulatory obligations). Some of the following categories of Personal Information may be supplied by you voluntarily in your sole discretion (for example, certain characteristics of protected classifications).

2.1.Identifiers, such as name, postal address, unique personal identifier such as BRID number, email address, telephone number, social security number, driver’s license number, passport or other government identification number

2.2.Professional and employment-related information, including but not limited to staff information such as job title, cost center and attendance; work authorization documentation (e.g., permits, visas); photos/images of you taken or obtained for business-related purposes or during events organized or sponsored by Barclays; information contained in recruitment application and assessment forms (e.g., CV information, interview feedback, academic/professional qualifications); payroll information; performance management details (such as appraisals, objectives and learning/training records); entry and exit times at Barclays premises; and emergency contact information.

2.3.Internet and other electronic network activity information , relating to the use of and access to Barclays’ IT system/hardware, including but not limited to IP address.

2.4.Geolocation data, only when you voluntarily enable geolocation tracking via a Barclays-provided mobile app.

2.5.Education information, as contained in your recruitment application and assessment forms, including education details, academic qualifications and professional certifications.

2.6.Characteristics of protected classifications including, for example, race, gender, ethnicity, national origin, gender identity, sexual orientation, date of birth, medical condition, and personal status (e.g., marital status, maternity leave information). As noted above, some of these characteristics may be provided voluntarily by you in your sole discretion.

2.7.Biometric information, consisting of imagery of your fingerprints (this only applies to specific teams, and you’ll be made aware if this is applicable to you).

3. Purposes and Basis for Processing Personal Information

Barclays may process Personal Information for the following purposes:
  • Administering the employment relationship and providing compensation
  • Administering and providing benefits and other work-related allowances
  • Administering the workforce
  • Complying with labor-related laws and requirements
  • Monitoring and ensuring compliance with applicable laws, regulatory requirements, and Barclays policies or procedures
  • Fraud prevention
  • Communicating with you, other Barclays workforce members, and third parties
  • Communicating with your designated contacts in case of an emergency
  • Initiating legal action, and responding to and complying with requests and legal demands
  • Complying with corporate financial responsibilities
  • Managing corporate information technology and security
  • Conducting security screenings
  • Using precise geolocation of devices assigned to you, only when you voluntarily enable geolocation tracking via a Barclays-provided mobile app, for purposes of providing you with security assistance that you request
  • Fingerprint images for security purposes and where required by law or regulation; these may be shared with our regulators where required
  • Conducting other activities needed for legitimate business purposes
4. Security

The security and confidentiality of your Personal Information matters to us. That’s why we have technical, administrative, and physical controls in place to protect your Personal Information from unauthorized access, use, and disclosure. Our outside service providers must also protect your Personal Information and use it only to meet our business needs. We also take steps to protect our systems from unauthorized access. And we comply with all laws that apply to us.

5. Retention Periods

We store your Personal Information strictly and to the extent necessary for the performance of our obligations, and for the time necessary to achieve the purposes for which the Personal Information was collected, in accordance with our record retention obligations, legal holds, or any applicable laws. When we no longer need to use your Personal Information, we will remove it from our systems and records and/or take steps to properly render it unintelligible, unless a legal reason exists to retain it.

6. California Rights

Under California Privacy Law, individuals who are residents of California have rights to request access (right to know), correct, and delete their own Personal Information to the extent required by applicable law. To exercise these rights, or for any questions, please call 1-800-368-4021 or email the Subject Access Request team at subjectaccessrequestshroperations@barclays.com and include in the subject line “CPRA Request.”

In general, Barclays will not provide access (right to know) to Personal Information in internal investigations files, legal files, ethics files, and audit work papers that are protected as Barclays proprietary Information, Attorney-Client and/or Attorney Work Product Privileged Information. Barclays may apply any exceptions or other conditions available under law when responding to any access (right to know) requests, including exceptions to protect against full disclosure of sensitive personal information (e.g., only providing last 4 digits of social security number); to limit productions in response to requests that are manifestly unfounded or excessive, would compromise Barclays' ability to comply with law, would interfere with legal privilege/evidentiary rights, or otherwise interfere with the ability to exercise or defend legal claims.

Additionally, on receipt of an access request, Barclays is not required to search and provide Personal Information that is not maintained in a searchable or readily accessible format; is maintained solely for legal or compliance purposes; and is not sold or used for any commercial purpose (we do not sell your Personal Information or use it for any commercial purpose). If you submit a request to access your Personal Information, and we determine that these conditions are met as to any category of Personal Information, we will let you know in our response to your request.

Barclays may rely on any exceptions, preemptions or other conditions available under law when responding to correction, deletion or other requests. Barclays will generally fulfill requests for access, correction and deletion within 45 days of receiving a valid request. Barclays may extend the response time by another 45 days by notifying you of the time extension.
 

During this extraordinary time we are working differently, and due to this, you may experience delays and changes to the usual recruitment process. Barclays is taking the necessary steps to observe all government restrictions in the countries/localities where we operate and we are making every effort to support you with the information you need to continue your application journey with us Visit our FAQs for more information.

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Hello, !Congratulations on your job offer!

Before you join us there are a few things we need to check, and some tasks you'll need to complete. The Barclays Welcome Portal is here to help guide you through the process, right up to your first day at Barclays.

Your provisional start date

Coming soon

We're really looking forward to you joining the team. This start date is provisional for now and depends on you completing all onboarding tasks.

Your provisional start date:

Coming soon

We're really looking forward to you joining the team. Your start date will appear here as soon as it's ready.

Rewards and Benefits

At Barclays, you create the rewards and benefits package that works for you.

Learn more about Rewards and Benefits

Onboarding explained

Wondering what you need to do before your first day? Find out how onboarding works.

Learn more about Onboarding

Joining the Barclays HR Team

Everything you need to know about joining the HR function at Barclays.

Learn more about joining the Barclays HR team

Operations and Technology

Key information about Operations & Technology – for joiners to our Centres of Excellence and business-focused teams.

Learn more about Operations & Technology

Joining the Barclays PCB Team

Everything you need to know about joining the PCB function at Barclays.

Learn more about joining the Barclays PCB team

Joining the Barclaycard Team

Everything you need to know about joining the Barclaycard function at Barclays.

Learn more about joining the Barclaycard team

Joining the Barclays Graduate/Intern Programmes

Tasks and useful information when joining our Graduate and Intern Programmes.

Learn more about joining the Barclays Graduate/Intern Programmes

Joining the ABSA Team

Everything you need to know about joining ABSA at Barclays.

Learn more about joining ABSA

Technology

Everything you need to know about joining the Technology function at Barclays.

Learn more about joining the Technology team

Being Barclays

Everything you need to know about joining Barclays. Please note: you will receive a separate email with your Being Barclays login details.

Visit Being Barclays

New joiner stories

Hear recent joiners talk about their experiences of joining Barclays - and find tips to help your prepare for your first day.

Learn more about new joiner stories

Barclays Digital Wings

Improve your digital skills with Barclays Digital Wings. From coding to online security, you'll learn lots of useful skills from leading digital experts.

Visit Barclays Digital Wings(opens in a new tab)

Who we are

Learn how Barclays is structured, and explore our offices around the world.

Learn more about who we are

How did we do?

We are very keen to hear your thoughts on our recruitment process. If you haven't already please complete our feedback survey(opens in a new tab).

Barclays, even more rewarding as a customer

We encourage all colleagues to open an account with us, benefit from the great offers and experience our products and services as our customers do.

Please take a look at Youniquely Barclays(opens in a new tab).

You can easily open an account online(opens in a new tab), or call the team on 0345 075 6575.

Let us help you

Find answers to common questions below.

Screening queries

What documents do I need to supply for screening?collapsed. read more

Please make sure you can present a proof of your legal right to work and a proof of address document for your current address.

Please take a look at the PDF list of acceptable documents for the UK. For country-specific documents, please speak to your local Resourcing Partner.

When do I need to supply my documents for screening?collapsed. read more

You should take them to your interview with you, or to a Barclays branch, contact centre or other Barclays office. Full details will be included on your invitation for interview.

For US candidates, please note that you will be required to produce evidence of your legal right to work in the US within 3 days of your start date. For India candidates, you may also provide your documentation to be attested at induction.

What forms do I need to complete for screening?collapsed. read more

In most countries, you will receive a link to an online portal from one of our third party screening providers requesting you to log on and complete an online form. You will receive this email once we have received all of your ID documents from your interviewer, and we have validated that they are correct.

In a small number of countries, you will be asked to complete a manual form. Please ensure that you complete this on a timely basis to avoid any delays to your start date and/or for regulated candidates, any delay to commencement of work on regulated activities.

How long does the screening process usually take?collapsed. read more

Screening can vary from person to person and will depend on your personal circumstances. If we need to clarify any of your details with you, one of our third party screening providers, or a Barclays member of staff will get in touch with you during our screening process.

Please note that for candidates who have resided overseas, certain background checks can take longer to complete, so you should ensure that you do not delay in providing documentation and completing paperwork, or online screening forms as required.

What does Barclays screening entail?collapsed. read more

In most countries, we complete screening in two stages - (a) Stage 1 checks, which are the minimal pre-start checks that we need to complete prior to onboarding a new joiner at Barclays and (b) Stage 2 checks, which need to be completed within 8 weeks of start date.

Note: In certain other countries (e.g. Lithuania; certain regulated hires in the UK; and for hires at BA4 grade and below in South Africa), we complete all screening checks in advance.

Stage 1 - Must be completed 'Pre-Start'

These checks will be completed before we agree a start date with you. They include ID and Legal Right to Work checks, sanctions checks, credit checks and fraud checks.

Stage 2 - Can be completed 'Post-Start'

These checks must be completed within 8 weeks of you commencing employment with us. The checks may include Criminal Record Checks, Company Verification, Employment and Academic referencing and verification of any career breaks that you may have undertaken.

How will I be kept updated during the screening process?collapsed. read more

You should expect to receive a communication from us when you have passed screening and for those countries where we screen in two stages, you should expect to receive an update after completion of each stage.

Once we have received confirmation that you have passed the minimal mandatory screening checks, we will be in touch with you to finalise your start date.

Please note; if we need additional information from you before we can pass these checks, you will be contacted either by one of our third party screening providers, or by us directly.

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My Rewards

My Rewards gives you the flexibility and choice to create a benefits package that’s individual to you.

You will automatically be enrolled in your core benefits at the level set out in your Benefits illustration from your first day at Barclays.

Shortly afterwards, you will receive an email inviting to you access the My Rewards website. This is where you can flex some core benefits and/or enrol in your choice of voluntary benefits.

Once your contract has been issued you will be able to download the My Rewards leaflet attached to your offer.

Rewards and benefits

Barclays gives you the flexibility to create a rewards plan that's individual to you. You can flex your core package to suit your needs, by choosing a higher or lower level of benefit.

Through Dynamic Working, we'll also support you in being a charity volunteer, parent, student, carer - or whatever else you commit time to outside of your professional life. And, with Barclays Be Well, we'll help you to stay healthy and happy throughout your time at the bank.

Tailoring your benefits

When you join Barclays, you will automatically be enrolled in a core benefits package. You can then flex this plan up or down.

If you choose to flex down, you can take any unused Benefits Allowance for most core benefits as cash (payable with your salary and subject to income tax and National Insurance).

You can also use some of your salary to flex up and enrol in voluntary benefits.

Rewards and benefits

Barclays offers comprehensive benefit plans that provide choice, flexibility and value. We encourage you to carefully consider your health, retirement and insurance needs and to review all the benefits available to you. Through My Rewards you have access to useful tools and resources to help you make the best decisions for you and your family

My Rewards website

The My Rewards website makes it easy to adjust your benefits level.

As you flex or enrol in benefits, you can see the monthly cost to you (the amount of Benefits Allowance/salary you would sacrifice) and the estimated effect on your take-home pay.

My Rewards website

The My Rewards website is your all-in-one resource for:

  • Pay and Recognition
  • Health and Insurance
  • Savings and Retirement
  • Lifestyles and Offers

The site makes it easy for you to find information on all of your benefits and how to enroll.

Retirals

Prepare for your future retirement with the Provident Fund. We offer a contribution of 12% of your Basic Salary to help build up your Provident Fund.

In India, we are required by law to automatically enroll all employees in a workplace PF scheme. If you wish, you can choose to pay a higher contribution from your pay towards your PF on a voluntary basis.

Health and insurance

Barclays offers a range of optional health and insurance benefits, including:

  • Private Medical Scheme (PMS)
  • Dental Plan
  • Health assessment
  • Healthcare Cash Plan
  • Income protection
  • Life assurance
  • Critical illness

Health and insurance

Barclays offers a range of health and insurance benefits, including:

  • Medical Plan
  • Dental Plan
  • Supplemental Vision Plan
  • Life Insurance
  • Personal Accident Insurance
  • Long Term Disability
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Commuter Benefits
  • Legal Plan
  • Employee Programs and Discounts

Barclays Pension Savings Plan

Prepare for your future retirement with the Barclays Pension Savings Plan (BPSP). We offer a contribution of 10% of your Basic Salary to help build up your pension pot.

In the UK, we're required by law to automatically enrol certain employees in a workplace pension scheme. If you wish, you can choose to opt out of the BPSP at any time.

Savings and retirement

The Barclays 401(k) Plan provides a simple, effective way to invest for the future while realizing certain tax benefits. Barclays will match a portion of your contributions to the Plan. There is no waiting period, and you will begin receiving matching contributions once you enroll.

Gratuity insurance

You are also eligible to receive Gratuity, as prescribed under local law if you have rendered continuous service for not less than five years. It is payable on your superannuation, retirement, resignation, death or disablement due to accident or disease.

Wellbeing and work/life balance

We‘re striving to create a culture of wellbeing at Barclays, and your health and work/life balance matter to us.

Through the Dynamic Working programme, you can pursue projects and commitments outside of the office - from charity work to further education.

Wellbeing and work/life balance

We‘re striving to create a culture of wellbeing at Barclays, and your health and work/life balance matter to us.

Through Dynamic Working, we'll also support you in being a charity volunteer, parent, student, carer - or whatever else you commit time to outside of your professional life.

Wellbeing and work/life balance

We‘re striving to create a culture of wellbeing at Barclays, and your health and work/life balance matters to us.

Through the Dynamic working program, you can pursue projects and commitments outside of the office - from charity work to flexible working. We offer:

  • Enhanced Maternity Leave
  • Flexible working
  • Sabbatical leave
  • Dynamic working
  • Discounts on Health Assessments

Download the My Rewards guide

The My Rewards guide to find out more about how rewards and benefits work at Barclays.

Download the My Rewards PDF

Download the My Benefits guide

The My Benefits guide to find out more about how rewards and benefits work at Barclays.

Download the My Benefits PDF

Benefits Enrollment Guide

View the Benefits Enrollment guide to find out more about how your benefits work at Barclays.

Download the Benefits Enrollment guide PDF

Benefits Enrollment Guide

View the Benefits Enrollment guide to find out more about how your benefits work at Barclays.

Download the Benefits Enrollment guide PDF

401(k) Enrollment guide

View the 401(k) enrollment guide to find out more about the plan and how to enroll.

Download the Enrollment Guide PDF

Dynamic working

We‘ll support whatever you want you commit time to outside of your professional life.

Download the dynamic working PDF

Be Well at Barclays

Download an introduction to health and wellbeing benefits at Barclays

Download the Be Well PDF
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People Screening explained

Like all financial institutions, we complete background and employments checks for every new joiner. We call this People Screening. Everyone at Barclays, regardless of their role, has to pass screening before they start working at the bank.

Find out how the process works below. Please note that the steps involved in screening may vary depending on your country and the role for which you have applied.

Why People Screening?

We conduct People Screening in order to:

  • Make sure that we employ people with the right skills
  • Meet the requirements of our financial regulators
  • Protect our colleagues and customers from groups or individuals who threaten our people, properties, data and commercial activities
  • Prevent our employees from engaging in financial crime.

How does People Screening work?

Typically, screening checks are performed by a third-party screening provider, such as HireRight.

You will receive an email with a link to the provider's website where you will be asked for more personal details. This information allows our screening provider to start employee background checks and employment verification.

How does People Screening work?

At ABSA, we use a third-party provider called MIE to handle the screening process. They won't contact you directly, but we will ask you for some personal information to help them start employee background checks and employment verification. These checks include:

  • Identity
  • Home address
  • Company and career history
  • Academic and professional qualifications
  • Criminal record/conviction status

How does People Screening work?

Typically, screening checks are performed by a third-party screening provider, such as CARCO.

In most cases, you will receive an email with a link to the provider's website where you will be asked to provide more details. This information allows our screening provider to start employee background checks and employment verification.

Before you join

There are some checks that must be completed before you join Barclays, including:

  • Identity
  • Legal Right to Work
  • Home address
  • Credit/bankruptcy status
  • Sanctions and Politically Exposed Person (PEP) status

Before you join

There are some checks that must be completed before you join Barclays, including:

  • Identity
  • Fitness and propriety
  • Global watch list

And, depending on the role you're applying for:

  • Credit/bankruptcy status
  • Sanctions and Politically Exposed Person (PEP) status

Stage one usually takes around five days to complete.

Further checks

Some checks might last up to eight weeks beyond your start date. These might include:

  • Company and career history
  • Academic and professional qualifications
  • Criminal record/conviction status
  • Directorships
  • International credit checks

Things to remember

  • Screening is something that everyone has to do when they join Barclays - regardless of job role, nationality or background.
  • The screening provider may ask for more details where needed. To avoid any delays to your start date, please provide this information as quickly as possible.
  • If you're offered a role regulated by the UK Financial Conduct Authority, you will need to complete additional verification checks. 
  • If you have previously worked for Barclays as a contractor, you may need to undertake some or all of the background screening checks again.

Things to remember

  • Screening is something that everyone has to do when they join Barclays - regardless of job role, nationality or background.
  • We may ask for more details where needed. To avoid any delays to your start date, please provide this information as quickly as possible.
  • If you have previously worked for Barclays as a contractor, you may need to undertake some or all of the background screening checks again.

Things to remember

  • Screening is something that everyone has to do when they join Barclays - regardless of job role, nationality or background.
  • The screening provider may ask for more details where needed. To avoid any delays to your start date, please provide this information as quickly as possible.
  • If you have previously worked for Barclays as a contractor, you may need to undertake some or all of the background screening checks again.
  • For high risk roles, additional checks are required.

Things to remember

  • Screening is something that everyone has to do when they join Barclays - regardless of job role, nationality or background.
  • The screening provider may ask for more details where needed. To avoid any delays to your start date, please provide this information as quickly as possible.
  • If you have previously worked for Barclays as a contractor, you may need to undertake some or all of the background screening checks again. 
  • For high risk roles, additional checks may be required.
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Tips from new joiners

Wondering what it's like to join Barclays? Nervous about your first day? We've asked recent joiners from different parts of the organisation to talk about their experiences and to share some tips about how to prepare for your arrival.

It's natural to feel a little apprehensive about starting a new job. But we'll do what we can to make you feel welcome as soon as you arrive at the door.

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Robert‘s story

Essential Banker, Branch

Robert talks about his respect for his teammates, and about his experience of the screening process in the UK.

Choose a story

Choose a Barclays Colleague from the list below to hear their story about joining, and to get a few tips about preparing for your first day.

Robert‘s story

Essential Banker, Branch

Robert talks about his respect for his teammates, and about his experience of the screening process in the UK.

Watch Robert‘s story

Kellie‘s story

Investment Servicing Manager

This is Kellie's first 'real' job after leaving university. She explains how training helped her to feel more confident in her new role.

Watch Kellie‘s story

Eddy‘s story

Commercial Strategy Manager

Eddy wanted to work for a big brand, and found that Barclays was the perfect fit for his career goals.

Watch Eddy‘s story

Nicola‘s story

Essential Banker

After joining Barclays, Nicola found that she got involved in projects and events that she wouldn't have considered before.

Watch Nicola‘s story

Sulo‘s story

Direct Investing Proposition Analyst

Sulo thinks that having a successful first day at Barclays is all about arriving prepared and ready to take on new challenges.

Watch Sulo‘s story

Dan‘s story

User Experience Designer

Dan, just seven days into his new career in the design team, found that throwing himself into a new project helped him to settle in.

Watch Dan‘s story

Faye‘s story

Personal Assistant

Faye was assigned a Buddy who helped her to understand the ins and outs of working at Barclays for her first few weeks.

Watch Faye‘s story

Tips to help you hit the ground running

We have gathered some of the best tips from recent joiners and HR colleagues about making a smooth transition into your career at Barclays.

  1. Be open to advice from experienced colleagues, and never be afraid to ask questions
  2. Review the Barclays Purpose and Values before you arrive.
  3. Use tools such as the Emerge Network to link up with new joiners
  4. Focus on your role - don't get distracted by what everybody else is doing
  5. Make use of the Mentor and Buddy systems (where available)
  6. Get involved in activities outside of your immediate role, such as charity days and events
  7. Be friendly, listen to people and have fun
  8. Barclays is committed to providing all colleagues with the support and tools they need to have a productive and fulfilling career. We can make adjustments to remove or reduce barriers you might face if you have a disability, impairment, health concern or mental health condition. These adjustments can include; specialist equipment (like assistive technology and ergonomic furniture), adjustments to your workstation, adjustments to your role/performance targets and altering working practices using flexible working or regular breaks.

      For more information:

  • For colleagues in the UK and Isles, please contact the Workplace Adjustments team.
  • For colleagues in the US, APAC or India, please speak with your relevant HR contact or discuss with your line manager.
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Joining the Barclays HR Team

Congratulations on your offer to become part of Barclays HR - a team made up of 3,650 colleagues in over 50 countries. From recruitment to retention, skills development to talent management, the HR function supports them all.

Here you'll find a short introduction film, two downloadable guides, and a short summary of what to expect from your first days in the team.

Barclays HR Explained

Download this short PDF about the HR function at Barclays. It tells you who we are, how we work, and where you fit in.

Download the Barclays HR Explained PDF

Useful links and key contacts

Find useful links to help you before and after you arrive.

Download the Barclays HR Useful Links and Contacts PDF

What to expect when you join the HR Team

On day one...

Your first day is mainly about getting to know your Buddy/line manager and your new team, as well as finding your way around.

You should also receive any equipment you'll need - e.g. desktop/laptop, phone.

The Buddy System

All new joiners on the HR team are assigned a Buddy. Your Buddy will help you settle into your new role by answering questions and making you feel welcome. On day one you can expect to meet your:

  • Line manager
  • Buddy
  • New team

You'll also be introduced to colleagues located nearby.

Where to go when you arrive

Head to the building reception mentioned in your start date email. Your Buddy or line manager should be waiting for you when you arrive.

If not, check your start date email for the name of your line manager and ask the receptionist to call through. They will be down to meet you as soon as possible!

Being HR

Being HR is an internal website dedicated to the HR function at Barclays. It helps you understand what's expected of you, what you can expect from us, and where to go for help and advice.

  • Expect an invitation email to Being HR on your first day
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Joining the PCB Team

Joining the Barclays PCB team - Opportunity happens here

Congratulations on your offer to become part of the Barclays Personal and Corporate Banking team, which has been created with the aim to support the financial needs of more people in more ways than ever before. Bringing together the individual strengths of Retail and Business Banking, Corporate Banking and Wealth & Investment Management, puts us in a perfect position to become the 'Go-To' bank for customers and clients by offering them the smarter banking they want.

It is also creating fantastic career opportunities for people like you. One PCB allows us to share our talent and knowhow so we can make the most of what we already do, and you'll be joining an environment where innovation is part of the everyday.

If you share our focus on the customer, and are happy to embrace new ways of working, the opportunities to learn, grow and be rewarded at Barclays are bigger than ever before.

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Watch the PCB welcome film

Please click on this link to view a message from Ashok Vaswani, CEO, Personal and Corporate Banking

Personal and Corporate Banking Business Areas

There are five different areas of Personal and Corporate Banking where you could potentially develop your career.

Download the PCB Business Area PDF

What to expect when you join the PCB team

Here is a guide to help you with some hints and tips as you transition into your new role.

Download the hints and tips PDF

This animated video focuses on the development journey you are about to embark on. Development is a journey that starts with your induction, however it will continue throughout your career. To achieve your goals you need to own your development and that starts from day 1.

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Once you have started in your role you have access to our Learning Journey site. You can find this in a number of ways:

  • Type 'My Learning Journey' into your browser via a desktop
  • Access via MyZone, New Joiner Zone on mobile devices or
  • Access via the PCB Academy Home Page under useful Links

This contains resources that support both you and your Line Manager, including guides, useful links and policies as well as access to a 'Virtual Buddy' where you can post questions relating to your learning, courses or general questions relating to starting work at Barclays - to compliment both the support your buddy and Line Manager will provide. You will also find a link to join the Emerge Network if you haven't already done this. This will connect you with other colleagues who are starting out on the careers just like you.

The PCB Academy is where you can find learning resources for every stage of your journey at Barclays and it is where you will get started with the core skills you need to carry out your role.

It's really important that your transition into role is positive and enjoyable. To achieve this, there's a combined responsibility for you, your line manager and your buddy to work together and be clear on expectations of each other.

What to expect when you join PCB

Before you join

If you are in working in one of our branches you will need to order a Barclays uniform.

Once you have accepted your contract and your staff number is ready, your Branch Manager will be able to register you on our dedicated uniform ordering site so that you can place an order from our wide range of options online.

You can find out more information and place your order at www.corporateclothes.co.uk using your personal password to log in.

Although we aim to get your uniform delivered as quickly as possible, this can sometimes take up to 10 days, so it's important to order this as soon as you can.

Please note: your password will be sent you to once your line manager has registered you on the corporate wear website

Day 1

Starting a new job can conjure up many emotions. There's the obvious excitement alongside some possible apprehension. Our aim is that you'll feel at ease from day one with us.

Day one is mainly about getting to know your line manager and your new team and finding your way around. You should also receive any equipment you need, e.g. desktop/laptop, phone, and set up your systems.

Week 1

A key milestone for this week is meeting key stakeholders/ team members you'll be working with in your role. You should also meet with your line manager to agree your performance objectives and plan your development.

Barclays considers performance to be as much about what we do as well as how we do it. To find out more about performance management at Barclays, visit the My Performance site.

Month 1

In your first month, you'll start to experience your new role and get a good sense of what it's like to work here.

To help you achieve this you should start to get some clarity on what is required by agreeing clear outcomes/ objectives along with you a Personal Development Plan which focuses on the priorities for you in the next few months. You'll also expand your network and stakeholder map and take opportunities to job shadow a colleague where available.

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Joining the Barclays Graduate/Intern Programmes

Congratulations on your offer to become part of the Barclays Graduate/Intern Programme.

If you are joining us on the Graduate Programme, our diverse range of opportunities are designed to help get your career off to the best possible start. Wherever you are joining us, you’ll be treated as a valued member of the team. We’ll encourage you to think big, share your ideas and create your own path.

If you are joining us on the Intern Programme, you will have a great opportunity to expand your knowledge of Barclays as an organisation, while tapping into your own creativity and sharing ideas with your team.

On these pages you will find links to helpful websites with interactive experiences, useful contacts and further information on what to expect during the Onboarding process and on Day 1 when we welcome you to Barclays. Please also refer to the Tasks to complete section for any actions we require from you.

Your Graduate/Intern Development Journey

Please click here for information on our Graduate Development Journey(opens in a new tab)

Please click here for information on our Intern Development Journey(opens in a new tab)

Useful Links and Contacts

For information on our Intern Development Journey please click to Download the Barclays Graduate / Interns Useful Links and Contacts PDF

Onboarding Next Steps

Review your contract of employment

Please review and e-sign your contract of employment, which will be available to view on the Barclays Welcome Portal.

Complete your personal details form

You are also required to complete your personal details form which allows us to make the Scholarly & Bursary Payment, this is typically paid within 3 months of the form being completed.

Visa application process initiated

If applicable once all documentation has been returned we will initiate the Visa application process which can take up to 3 months to fully complete.

People Screening

Everyone at Barclays regardless of their role goes through the screening process, we use a third-party screening provider(HireRight) to perform these checks. We will contact you 3 months prior to your start date to request the documents needed to initiate this process.

Pre day one

Once you have passed stage 1 screening and if applicable your Visa granted/approved, you will be ready to join Barclays.

Where to go on day one?

Shortly before starting, the Graduate team will confirm where to go and what time to arrive. The Graduate team will be there to meet you.

What to expect on day one

Your first day will consist of a few introductory talks, some important bits of admin and time to get to know your cohort.  Ahead of the day you will receive more detailed guidance from the Graduate team. 

5 Tasks to complete
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Operations & Technology at Barclays

Congratulations on your offer - you'll soon be joining a global community with many different skills and diverse perspectives, united by a common purpose and shared values.

Here you'll find a downloadable guide to Operations & Technology. This is of interest to colleagues joining our Centres of Excellence/Shared Services and any of our business-aligned Operations & Technology teams (Barclays UK, Barclaycard, Investment Bank, and Africa)

You'll also see a short summary of what to expect on your first days in the team.

An Introduction to Operations and Technology

Download this PDF to find out more about who we are, how we work and where you fit in.

Download the Operations and Technology PDF

What to expect when you join us

On day one...

Your first day is mainly about getting to know your line manager and your new team, as well as finding your way around.

You should also receive any equipment you'll need - e.g. desktop/laptop, phone.

Where to go when you arrive

Head to the building reception mentioned in your start date email and ask the receptionist to contact your line manager. They will be down to meet you as soon as possible!

5 Tasks to complete
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Welcome to Barclays Technology:

Redefining the future of finance

Technology has radically changed the way the world works. By harnessing today’s technology, and by developing tomorrow’s, we will continue to stay one step ahead for the millions of customers we serve all around the world.

Our global Technology functions are the powerhouse behind our global operations and systems infrastructure which typically process 8.5million payments every day with a value in excess of £560billion. Barclays currently serves;

  • 24 million retail customers.
  • 14 million Barclaycard customers.
  • Millions of investment banking customers (and millions more to come).

You’re joining a global team of over 13,000 dedicated Technology colleagues who collectively conceive, design, develop and support the innovative solutions that protect our customers and lead the world in digital banking. Every year we invest over £250 million in Technology change projects and together, we are redefining the future of finance.

“It’s an exciting time to be joining Technology at Barclays”

A warm welcome from our Chief Information Officer - Mark Ashton Rigby

“We are looking to grow the global Technology team footprint and the technology skillset that we have within the company”

A word from Barclays Chief Operating Officer - Paul Compton

Our Technology strategy

"To make Technology a competitive advantage, built upon a highly resilient, secure and cost-effective overall technology platform"

Group Technology Mission Statement

Make It A Safer Bank For Our Customers
  • Having a safe technology platform which operates effectively every day is our number one priority. Cyber protection, Resiliency and Risk & Control will be embedded within the design of every solution we build and deploy
Create The  Most Effective Technology Organisation
  • Technology is a competitive advantage so we will treat it as such and will repatriate and protect our IP
  • Be ruthless and relentless in the pursuit of talent
Build Innovative, Higher Quality Software, Faster & Cheaper
  • We aim for consistency in terms of tools and frameworks we use and a have a standard operating model on how we deploy technology
  • We will focus as much time on how we architect solutions as on building them specifically around the thematic of Data & Cloud
Make Technology A Great Place To Work
  • We will inspire our teams through visibility and interactive leadership ensuring colleagues understand how their work contributes to the success of the overall Bank strategy
Provide A Modern & Flexible Infrastructure For Our Customers & Colleagues

We take end-to-end accountability for our technology solutions and therefore we all support the investment in our Technical Infrastructure

We will deploy Cloud ready solutions

Treat Data As One Of Our Core Assets
  • We will focus as much time on how we architect data solutions as we do application solutions

What to expect when you join Barclays Technology

On day one...

Your first day is mainly about getting to know your line manager and your new team, as well as finding your way around.

You should also receive any equipment you'll need - e.g. desktop/laptop, phone.

Where to go when you arrive

Head to the building reception mentioned in your start date email and ask the receptionist to contact your line manager. They will be down to meet you as soon as possible!

5 Tasks to complete
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Joining the Barclaycard Team

Congratulations on your offer to become part of Barclaycard - you'll soon be joining a global community with many different skills and diverse perspectives, united by a common purpose and shared values.

Here you'll find a short downloadable guide to Barclaycard, and a short summary of what to expect from your first days in the team.

Barclaycard Explained

Download this short PDF to find out more about who we are, how we work, and where you fit in.

Download the Barclaycard Explained PDF

Barclaycard Explained

Download this short PDF to find out more about who we are, how we work, and where you fit in.

Download the Barclaycard Explained PDF

Barclaycard Explained

Download this short PDF to find out more about who we are, how we work, and where you fit in.

Download the Barclaycard Explained PDF

Useful links and key contacts

Find useful links to help you before and after you arrive.

Download the Barclaycard Useful Links and Contacts PDF

Useful links and key contacts

Find useful links to help you before and after you arrive.

Download the Barclaycard Useful Links and Contacts PDF

What to expect when you join Barclaycard

On day one...

Your first day is mainly about getting to know your line manager and your new team, as well as finding your way around.

You should also receive any equipment you'll need - e.g. desktop/laptop, phone.

Where to go when you arrive

Head to the building reception mentioned in your start date email and ask the receptionist to contact your line manager. They will be down to meet you as soon as possible!

5 Tasks to complete
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Who we are

Barclays moves, lends, invests and protects money for 48 million customers, across 50 countries, through 4,750 branches. We‘ve been around for more than 300 years and we‘re always growing. Find out more about how we work through Being Barclays, and explore our five key business clusters below.

Being Barclays is a password protected site, but you will receive an email with login details soon after you accept your contract.

Being Barclays

The start of your Barclays learning journey - where you will begin to understand more about us, and how we do things.

Please note: you will receive a separate email with your Being Barclays login details.

Visit Being Barclays(opens in a new tab)

Our business clusters

Barclays can be broken down into five key clusters which cover all of our clients, customers and colleague services. Find a summary of each below:

Barclaycard

Find out more about one of the world's first credit cards.

Download the Barclaycard PDF

Investment Bank

Barclays IB provides financing and risk management services worldwide.

Visit the IB website(opens in a new tab)

Operations and Technology

Ops & Tech support all of Barclays' activities across each business area.

Download the Operations and Technology PDF

Personal and Corporate Banking

What makes us one of the most innovative banking providers in the world?

Download the Personal and Corporate Banking PDF

Barclays Africa

Barclays Africa is fast becoming the ‘Go-To’ bank across the continent.

Download the Barclays Africa PDF
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The onboarding process explained

Now that you have a job offer - what comes next? Find out how this stage of the onboarding process works in our bite-sized film, then download our checklist to help you arrive prepared, relaxed and confident on your first day.

Remember that your onboarding experience may vary slightly depending on your job role, the part of Barclays you're joining, and the country you live in. If you're moving to a job overseas look out for more details in your inbox.

Screening explained

What is screening and why does it matter? Find out about this essential part of the onboarding process.

Learn more about screening

Quick checklist

Download this short checklist to help make sure you're ready for your first day.

Download the First Day checklist PDF

Quick checklist

Download this short checklist to help make sure you're ready for your first day.

Download the First Day checklist PDF

Quick checklist

Download this short checklist to help make sure you're ready for your first day.

Download the First Day checklist PDF

Onboarding step-by-step

Using the Welcome Portal

The Barclays Welcome Portal is designed to support you leading up to your first day at Barclays. Here, you can review and accept your contract, track your onboarding tasks and find useful information and advice.

  • To review your tasks at any time, go to Your tasks

Review your contract of employment

If your contract is ready, please review it and electronically confirm your acceptance so that we can start preparing for your arrival.

The contract will contain a start date, which can be adjusted later on, and is conditional on passing our People Screening process.

Find out more about people screening

People Screening

Like all banking and financial service organisations, we need to complete background and employment checks and verify your ID - we call this People Screening. We use a third-party screening provider to perform these checks.

Everyone at Barclays, regardless of their role, goes through the screening process.

What else should you do before day one?

  • Download the First Day Checklist PDF and work through each item.
  • Visit the Being Barclays portal to learn more about how we work, our history, and our Values and Behaviours. (You will receive an email invitation to the site.)
  • Consider refreshing your digital skills and finding new tools and tips with the Digital Driving Licence
  • Listen to advice from recent joiners about how to hit the ground running at Barclays.
  • Provide your bank account details in the task 'Your Personal Data' so that we can set up your payroll details.
  • Barclays is committed to providing all colleagues with the support and tools they need to have a productive and fulfilling career. We can make adjustments to remove or reduce barriers you might face if you have a disability, impairment, health concern or mental health condition. These adjustments can include; specialist equipment (like assistive technology and ergonomic furniture), adjustments to your workstation, adjustments to your role/performance targets and altering working practices using flexible working or regular breaks.

      For more information:

  • For colleagues in the UK and Isles, please contact the Workplace Adjustments team.
  • For colleagues in the US, APAC or India, please speak with your relevant HR contact or discuss with your line manager.

What else should you do before day one?

  • Download the First Day Checklist PDF and work through each item.
  • Visit the Being Barclays portal to learn more about how we work, our history, and our Values and Behaviours. (You will receive an email invitation to the site.)
  • Consider refreshing your digital skills and finding new tools and tips with the Digital Driving Licence
  • Listen to advice from recent joiners about how to hit the ground running at Barclays.
  • Provide your bank account details in the task 'Your Personal Data' so that we can set up your payroll details.
  • Barclays is committed to providing all colleagues with the support and tools they need to have a productive and fulfilling career. We can make adjustments to remove or reduce barriers you might face if you have a disability, impairment, health concern or mental health condition. These adjustments can include; specialist equipment (like assistive technology and ergonomic furniture), adjustments to your workstation, adjustments to your role/performance targets and altering working practices using flexible working or regular breaks.

      For more information:

  • For colleagues in the UK and Isles, please contact the Workplace Adjustments team.
  • For colleagues in the US, APAC or India, please speak with your relevant HR contact or discuss with your line manager.

What else should you do before day one?

  • Download the First Day Checklist PDF and work through each item.
  • Visit the Being Barclays portal to learn more about how we work, our history, and our Values and Behaviours. (You will receive an email invitation to the site.)
  • Consider refreshing your digital skills and finding new tools and tips with the Digital Driving Licence
  • Listen to advice from recent joiners about how to hit the ground running at Barclays.
  • Provide your bank account details in the task 'Your Personal Data' so that we can set up your payroll details.
  • Barclays is committed to providing all colleagues with the support and tools they need to have a productive and fulfilling career. We can make adjustments to remove or reduce barriers you might face if you have a disability, impairment, health concern or mental health condition. These adjustments can include; specialist equipment (like assistive technology and ergonomic furniture), adjustments to your workstation, adjustments to your role/performance targets and altering working practices using flexible working or regular breaks.

      For more information:

  • For colleagues in the UK and Isles, please contact the Workplace Adjustments team.
  • For colleagues in the US, APAC or India, please speak with your relevant HR contact or discuss with your line manager.
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Corporatewear

Corporatewear is provided to colleagues who have direct contact with our customers, if you are eligible you will be informed by your Barclays contact and your new Line Manager will provide you with your user name and password once this is available. This user name and password will allow you to access the Corporatewear website by clicking on the button below.

Visit Corporatewear Website

Your Corporatewear will be delivered to branch between three and five working days after the date you’ve placed your order. We try our best to provide you with all garments you choose, however on occasions the item you have chosen may be out of stock; we don’t want to delay your order and therefore you will provided with a substitute item similar to the one you had picked.

We recommend you choose a mix of items that will last 2 years and suit both summer and winter conditions. Please measure yourself carefully; take a look at the measuring chart provided on the website for support with this.

If you require further help completing your order, please contact our Corporatewear helpline on 0845 0777 888 (Mon-Fri, 8am-6pm)

Please use a desktop computer to view your tasks

Due to technical constraints, we are unable to provide a mobile version of this area of the site.

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